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[SOLVED] Fix Malwarebytes' Anti-Malware Error Code 2 - [open event] failed to perform desired action [openevent]

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Error Code 2 Messages

You may see one of the following messages when running (or, more accurately, attempting to run) Malwarebytes' Anti-Malware:

A dialog box titled 4rm MalwareBytes, with the following message:
[Open Event] failed to perform desired action. Error Code : 2

Or you may see a dialog box with this error:
Unable to execute file: C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe
CreateProcess failed; code 2.
The System cannot find the file specified.

If you do see one of the above messages, or something similar, Malwarebytes' Anti-Malware is having trouble loading itself, or loading one of its components (please add any similar messages to the comments section below to let us know what you are up against).

There are a few solutions that have helped many people get past these errors detailed below (again, if you have a new solution, please let us know).

If You Know You Have Malware ...

If you know you have malware running in your computer, it may be preventing Malwarebytes' Anti-Malware from starting normally. Usually, the main executable file is targetted: mbam.exe

You can often get around this by renaming the mbam.exe file to something else, and then trying to run it again. Sometimes, any random name will do, and because of this, Malwarebytes offers a link to download a randomly named copy of mbam.exe:

malwarebytes.org/mbam-download-exe-random.php

Save the above randomly named file to one of the following locations, and run it from there:

64 Bit Systems:
C:\Program Files (x86)\Malwarebytes' Anti-Malware

32 Bit Systems:
C:\Program Files\Malwarebytes' Anti-Malware

Unfortunately, some malware blocks almost ANY executable file from running (*.exe), but in my experience they will nevertheless allow either explorer.exe or iexplore.exe to run ... so if the random name does not work, try each of the above two names, and you may find yourself in business!

Alternative Anti-Malware Software

Kaspersky Internet Security 2012 - 3 Users
Amazon Price: $14.95
List Price: $79.95
Kaspersky Anti-Virus 2012 - 3 Users
Amazon Price: $11.99
List Price: $59.95
Microsoft Windows 7 Professional
Amazon Price: $239.99
List Price: $299.99
Ultimate Boot Disc CD - Advanced Repair & Recovery (ACRS) for DOS Windows 7 XP Vista 98 95 New 2011.3 Version Disk
Amazon Price: $4.99
List Price: $49.99
Microsoft Windows 7 Anytime Upgrade [Home Premium to Ultimate]
Amazon Price: $75.88
List Price: $139.95
Malwarebytes Anti-Malware Lifetime
Amazon Price: $13.50
List Price: $29.99
Malwarebytes Pro Anti-Malware Lifetime
Amazon Price: $18.99
List Price: $29.99
AVG 2012 Anti-Virus - 1 User - 1 Year [Download]
Amazon Price: $16.48
List Price: $29.99

If Renaming Mbam.exe Does Not Help ...

If renaming mbam.exe does not help, try these steps:

  • Uninstall Malwarebytes' Anti-Malware from the Add/Remove Programs (XP) or Programs and Features (Vista/Win 7) area of the Control Panel;
  • Restart your computer;
  • Run the Malwarebytes' Anti-Malware Cleanup Utility
  • Restart your computer;
  • Reinstall Malwarebytes' Anti-Malware (search for "malware" at filehippo.com for the latest version of the software);

 

Comments

hotheadtech 17 months ago

Thanks for the help... this worked like a charm! You really know your stuff.

Alice 10 months ago

There were MANY different suggestions.

Which 1 worked like a charm???

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